Promotion On Hold -The FAQs.. I all ready have my own equipment We'll custom format your Promotion On Hold program to your current equipment specifications. We provide Promotion On Hold on Digital file (MP3), Cassette, CD, and Remote Upload formats. We are dedicated to providing services for today's leading technologies!
Do I have to pay for music licensing? Our extensive music library is fully licensed, that means no additional licensing fees are passed on to you. Complement your total marketing efforts by incorporating your company Jingle!
Do I have to write my own messages? Copy-writing is included as part of our Promotion On Hold service! Our staff of writers will create custom messages from the resource material that you provide; company brochures, print ads, newsletters or content from your web site. You'll have a custom Promotion On Hold script in 5 business days! Your copy-writing doesn't end until you're 100% satisfied.
Often when I'm put on hold, I hear a radio station. Is this legal? Actually, no. Any unauthorized use of music for the benefit of your business is not allowed by law. You can find more information on this from the major licensing organizations, ASCAP and BMI. The best reason for not using radio is that you lose all control over content. . Take control of what your callers hear!
How often should I update my Promotion On Hold? The content of your Promotion On Hold can become outdated or stale if used over a long period of time. Higher call volumes call for more frequent updating. We recommend every 1-3 months.
When placed on hold, will the beginning of the message play? Your message is played continuously, so callers will hear a different part of the message each time they are placed on hold.